YOUR COMMUNITY SURVEY

The survey is broken into 4 Sections

Questions 1-4 relate to understanding and improving attendance at General Meetings.

Question 5 refers to comments on the ORHA Board Operation.  It also includes comments on DECCA's Operation.

Questions 6-9 gather information about ORHA's social activities.

The final questions gather information about computer use in the community.

RESULTS - 517 questionnaires were returned - this represents about 15% of the homes in Oak Run.

Question 1

Attendance at General Meetings

Percent

Comments

  Attended > 6 meetings 12%  
  Attended 1 - 6 meetings 36%  
  Did not attend any meetings 50%  
 

Reason for not attending meetings

   
  Other Commitments 24%  
  Boring/not interested/nothing accomplished 23%  
  No response/no reason/forgot 22%  
  too many resident complaints 10%  
  unable to due to health 6%  
  too early 6%  
  other 8%  
       
Question 2

Would you attend the General Meeting if there was a guest speaker?

   
  Yes 45%  
  No 45%  
  No Response 10%  
       
Question 3

Do you or have you volunteered for an ORHA Standing or Service Committee?

   
  Yes 38%  
  No 58%  
  No Response 4%  
       
Question 4

Suggestions to improve attendance at ORHA Board General Meetings

   
  No Response 58%  
  Change Day/Time 14%  
  More/Better Speakers 6%  
  Advertise more 5%  
  Shorter/more efficient meetings 4%  
  Offer prizes/food/raffles 4%  
  Other Topics (<1% each) 9%  
       
  Note:  There have been 8 speakers this past year.  Progress Energy, Pat Gabriel (200 Coalition), Marion County Fire Rescue, Hospice, Water Conservation, Metro Crime Prevention, DECCA Management, Ingrid Crane with Yoga Demonstrations.   Note: in 2008 there were 3 meetings at 7 PM at the Orchid Club.  Attendance did not improve at those meetings.
       
Question 5

Do you have any other comments you would like to make to the ORHA Board

   
  Number of surveys with a response for ORHA 122  
  Good Job 61%  
  Be more responsive to residents, not DECCA 30%  
  More results to problems 3%  
  Improve sound system/repeat questions 3%  
  Other (<1% each) 3%  
       
  Number of surveys with a response for DECCA 112 Note: There may be more than 100% as some surveys had more than one response.
  Good Job 19%  
  Improve Maintenance 19% (Common areas, Maintain lots, Fitness Club)
  Keep 9-Hole course 18%  
  Enforce Deed Restrictions 13%  
  Improve Security 9%  
  Be more responsive to residents concerns 8%  
  Reduce Speeders 4%  
  Walking Path on Main Blvd. 3%  
  Dog Walk Area 3%  
  Better transportation for residents by DECCA 3%  
  Better notification of Changes (Royal Oaks) 1%  
       
Question 6. Which of the following ORHA Activities did you attend last year?   Based on 517 responses
  Donut Drop-in 53%  
  White Elephant Sale 49%  
  July 4th Activities 48%  
  Pancake Breakfast 46%  
  Travel Day Trips 43%  
  Health Fair 41%  
  Community Fair 40%  
  Christmas Golf Cart Parade 38%  
  Ambassador Passport SHow 30%  
  Club Fair 30%  
  Oktoberfest 22%  
  Ambassador Dance 20%  
  Travel Multi-Day Trip 20%  
  Bingo 17%  
  Super Bowl Party 13%  
       
Question 7

Which Activities should be eliminated?

# of Responses  
  Christmas Golf Cart Parade 2  
  White Elephant Sale 2  
  Community Fair 2  
  Donut Drop-in 2  
  Pancake Breakfast 1  
  4th of July Parade 1  
       
Questions 8 & 9

New Clubs or Activities you would like to see in Oak Run

percent Based on 64 responses
  Improve Quality of Passport Shows 13%  
  Walking/hiking Club 8%  
  Wood Working 5%  
  Softball 5%  
  Bowling 5%  
  19 other suggestions were made < 3 each    
       
Getting Connected

Do you own a computer

  Based on 517 responses
  Yes 85%  
  No 14%  
  No Response 1%  
       
 

How do you access the  Internet

  based on 432 responses
  DSL (High Speed Phone Line) 43 %  
  DECCA Cable 38%  
  Dial-up 18%  
       
 

Have you ever gone on the ORHA web site?

  based on 432 responses
  Never 41%  
  <6 times / Year 41%  
  Monthly 10%  
  Weekly 6%  
  No Response 2%  
       
 

Would you like to receive and be able to pay your DECCA bill online?

  based on 432 responses
  Yes 46%  
  No 54%