ORHA Travel Regulations

Reservations

Reservations for FOUR (4) persons ONLY per trip will be accepted.

RESERVATIONS ARE TAKEN AT THE ISLAND CLUB, CARD ROOM OR ORCHID CLUB

1. Buildings where sales take place will open at 8:00 AM.

2. Upon arrival, a probable list has been started by an "early bird" Oak Run resident.

3. When host/hostess arrives, he/she will take this list and proceed to fill out the registration form.

4. At 8:00 AM, the host/hostess will call your name in the order of your arrival as shown on this "early bird" list, then take your check made payable to ORHA.

5. At this time you will sign in ink for your bus seat selection and may leave.

6. You must remain on the premises at all times to assure your place in line.

7. If you believe a trip to be popular, you are advised to arrive at the sign up location early at your discretion.

8. If you DO arrive early, FOR YOUR SAFETY, please bring a flashlight with you, for the lights will NOT be on, nor will the doors open until 8:00 AM.

Cancellation Policy

CANCELLATIONS: Once a reservation has been made, and the traveler is unable to go, the traveler will contact the host or hostess of the trip to ascertain if there is a waiting list. The host will call the first name on the list. When a purchaser has been found, that person will write a check to the original ticket holder. The same bus seat and/or admission ticket should be used as originally assigned. The host/hostess will be responsible to ensure the return of the check to the person who is unable to go. If there is no waiting list, the person wishing to cancel will have to sell his reservation to any eligible buyer he can. Oak Run Travel will assist in this endeavor.

a. If the cost of an admission ticket is refunded by the place where the ticket was purchased, the Oak Run Travel will refund this amount after it is received. The bus fee cannot be refunded.

b. If the place to be toured (or bus company) changes the established tour date after reservation payment has been made, ticket holders will be entitled to a full refund if they are unable to travel on the rescheduled date.

c. There will be no refund for cancellation on the day of departure.

Operating Policy

Gratuities for Bus Drivers: Gratuity is included on all trips unless noted otherwise in a trip’s detail description in the brochure.

Handicapped: Wheelchairs can be stored in the luggage compartment of the bus. Early sign up is encouraged in order that seats toward the front of the bus may be selected. The symbol ' ### ' will be printed in the brochure indicating trips suitable for the handicapped.

Reclining Seats: Please check with the person behind you BEFORE reclining seat. If they are tall, their knees will be in the way of full reclining. Be considerate. Before getting up from your seat. RETURN it to its upright position. Thank You!

Cannot Reach Host: Call appropriate Trip Coordinator as found on the front of the current Travel brochure.

Waiting List: If a trip is sold out, please call the host and have your name(s) placed on a waiting list. If a cancellation occurs, you may be called. If the list warrants, another trip may be offered or a second bus added. Those on the waiting list get first call the next time the same trip is offered.

Package Deals: All trips are package deals. No refunds or credits will be given for portions of trip a resident chooses to skip.

Prices: Should there be a change in a price quoted by Oak Run Travel, the increase or decrease will be passed on to all making the trip. Also, times and dates may be subject to change. Notification will be given via newsletter or channel 12. Refunds will be given to those who must cancel due to date change.

Transportation: Travelers are required to use the mode of transportation arranged by Oak Run Travel or relinquish their reservation for the trip.

Working Hours: In general, Working hours for our volunteer hosts are from 9:00 AM to 8:00 PM. Please make all calls within that time frame. Emergency? - Call the appropriate Trip Coordinator as found on the front of the current Travel brochure.

Note: The travel coordinators and all hosts and hostesses of Oak Run Travel are volunteers. They pay to travel like all other travelers.

Returned Checks: If our bank returns your check, you will be responsible for the service charge.